Personal Support Requests

by Michael Urspringer - 17.08.2010

In the last weeks I got more and more requests for support for Quickr or Sametime via my website (mail, chat etc.). Unfortunately, due to lack of time, I normally will not be able to anwer them.

I am actively participating in the Lotus Quickr and Lotus Sametime forums and I will publish things I see during my daily work here in the blog or in my Quickr and Sametime wikis.

If you still have questions which you do not get answered or problems which cannot be solved I would kindly ask you to open an official support request with IBM.

If you need further assistance, me any my collegues from IBM Software Services Lotus will be glad to assist you officially. Just contact your IBM representative for that.

So, I am very sorry that I cannot answer support requests directly addressed to me and I ask for your understanding…

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