If you install the IBM Docs Conversion Server on a Linux environment as described in this article, it could be that the Symphony tasks will not start. In the error log file (/opt/IBM/ConnectionsDocs/Conversion/symphony/sym_monitor/error.log) you will see an error message that the XWindows system could not be startet:

In this case you need to add the parameter “-headless” to the template file “/opt/IBM/ConnectionsDocs/Conversion/symphony/sym_monitor/template.sh” so that it then looks like that:

After that, reboot the machine and then the Symphony soffice tasks should be running.

[Thanks to Nico]

IBM Docs: Error with Conversion Server on Linux
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2 thoughts on “IBM Docs: Error with Conversion Server on Linux

  • 01.06.2020 at 19:24

    interesting … but why is it working without this parameter in 99% ??
    Btw. Thanks for this.

    • 01.06.2020 at 21:13

      I think it depends on which Linux packages are installed … However, if you do it the way described above it does always work 😉


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